Birthday FAQ
Have a question about our Birthday Parties? Here’s some of our most frequently asked questions. Just click on the question and find out the answer.
We love helping our families celebrate their Birthday Stars with a terrific Birthday Party Package!
Do I need a reservation for a Birthday Party?
Yes, you need to make a reservation in advance. You can reserve online or call the rink to make a reservation.
Can I bring cupcakes or a cake for my reserved party?
Yes, you can bring cupcakes or a cake for your party. Please do not bring any other outside food into the building.
Do I have to pay for a 2 year old?
Are Birthday Deposits Refundable?
We ask for a $100 deposit when you make your party reservation to hold your spot on our regular party packages.
We do not book other parties in your spot and if you cancel your party we are left with an open area. We are happy to reschedule your party and move your deposit to the new date.
What happens if I don't leave a deposit for my party?
Birthday Parties that do not have a deposit holding the party area are subject to having another party put in place to cover the area for the session. Please make your deposit when you make your party reservation via our PayPal system (you do not need a PayPal account) or one of our staff calls to confirm your date and time.
Can I go out on the floor and take photos in my shoes?
Parents are not allowed out on the skating floor with shoes during the skating parts of the session. It’s too dangerous with skaters not watching for pedestrians walking on the floor. If your child needs help please let your hostess, a manager or floor guard know and we will help your child get to you.